At opticopia (“we,” “our,” or “us”), we value the privacy of our customers. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, https://mjhpackaging.co.uk/, make a purchase, or interact with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (such as credit/debit card information)

Non-Personal Information:

  • Browser type and version
  • IP address
  • Time and date of access
  • Pages viewed on the website
  • Device information and cookies

Order Information:

  • Products you purchase
  • Transaction details

Account Information:

  • Username
  • Password
  • Order history
  • Wishlist

How We Use Your Information?

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal and payment information to fulfill your order, process payments, and deliver the products to you.
  • To Improve Customer Service: Your information helps us respond more effectively to customer service requests and support needs.
  • To Send Periodic Emails: We use your email address to send order updates, respond to inquiries, and send promotional offers (if you have opted in).
  • To Improve Our Website: We may use feedback and browsing information to improve our product offerings, website functionality, and overall user experience.
  • For Marketing and Advertising Purposes: With your consent, we may use your information to send you promotional content, personalized ads, and other marketing materials.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device by your browser. They allow us to remember your preferences and track your shopping cart. You can manage cookie preferences in your browser settings.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as payment processors, shipping companies, and marketing platforms, to assist in delivering services.
  • Legal Requirements: When required by law or to protect our rights, we may disclose your information to government authorities, law enforcement, or third parties.

Security of Your Information

We take reasonable precautions to protect your personal information. We use encryption, secure servers, and other measures to ensure that your data is protected from unauthorized access or disclosure.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

International Data Transfers

If you are accessing our website from outside Pakistan, please note that your information may be transferred to, processed, and stored in Pakistan. By using our services, you consent to the transfer of your information to our servers located in Pakistan.

Your Rights

As a user in Pakistan, you have the following rights concerning your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request corrections to your personal data.
  • Deletion: You may request the deletion of your personal data under certain conditions.
  • Opt-Out: You may opt out of receiving marketing emails by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: sales@mjhpackaging.co.uk
Phone: 049-75868696948